Billing & Conditions

These conditions of sale are concluded on the one hand by the company Computer World Pro, and by any natural or legal person wishing to make a purchase via the Computer World Pro website.

These conditions of sale aim to define the contractual relations between Computer World Pro and the buyer and the conditions applicable to any purchase made through the Computer World Pro merchant site, whether the buyer is a professional or a consumer.

The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale.

These conditions of sale will prevail over any other general or specific conditions not expressly approved by Computer World Pro.

Computer World Pro reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

Prices

Computer World Pro reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

Any change in the exchange rate may be reflected in the price of the products at any time.

The prices indicated include order processing, transport and delivery costs.

Geographical Area

The products presented on the site are open to buyers located in the European Union, the United States, Canada, Puerto Rico, Emirates, New Zealand, Singapore, Australia, and Japan.

Orders

The buyer who wishes to purchase a product must:

• complete the identification form on which they will indicate all the requested contact details or give their customer number if they have one;
• complete the online order form giving all the references of the products or services chosen;
• validate the order after checking it;
• make payment under the stipulated conditions;
• confirm the order and payment.

Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them, and waiver of the right to rely on one's own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by email confirmation of the registered order.

Characteristics of the Services Offered

The products offered are those which appear in the catalog published on the Computer World Pro website.

These products are offered while stocks last.

Each product is accompanied by a description, the description must mention whether the product is new or used.

The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered.

Withdrawal

Buyers benefit from a withdrawal period of 365 days from delivery of their order to return the product to the seller for exchange or refund without penalty, with the exception of return costs.

Before reshipping the product, you will need to send a request to return the product from your customer area or from the contact section of the website. Then you can send the products to the address indicated in the email for an exchange or refund.

All return costs are the responsibility of the buyer.

Payment Terms

The price is due when ordering.

Payments will be made by credit card, bank transfer, or Visa, Mastercard; they will be carried out through a secure system that uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and no third party can read it during transport on the network.

The buyer's account will only be debited upon acceptance of the order or available services and for the amount of the products or services sent or downloaded.

Deliveries

Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.

In the event of damage during transport, a reasoned protest must be made in writing to the carrier within three days of delivery.

Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.

If the package or letter is damaged as well as the product, the customer must file a claim at the local post office and provide us with the receipt to obtain an exchange or refund.

Products are shipped the same day if the order is placed before 3 p.m.

The time for receipt of the order is generally estimated between 4 and 5 days.

Guarantee

All products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code.

In the event of non-conformity of a product provided by the service, it may be returned to the seller who will take it back, exchange it, or reimburse it.

All complaints, exchange or refund requests must be made by email to this address: [email protected]

In the event of an order error by the professional customer, they will be offered an exchange within the limits of available stocks or a credit note if applicable.

All motherboards sold must be mounted by an electronics professional. No warranty is applicable in the event of an electrical problem with the motherboard if the customer is neither an IT company nor capable of presenting proof (invoice, certificate) that the handling was carried out by an electronics professional.

All return costs are the responsibility of the buyer.

Responsibility

The seller, in the process of selling the product, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.

Intellectual Property

All elements of the Computer World Pro site are and remain the intellectual and exclusive property of Computer World Pro.

No one is authorized to reproduce, exploit, distribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual, or sound.

Any simple or hypertext link is strictly prohibited without the express written consent of Computer World Pro.

Personal Data

In accordance with the law relating to data processing, files, and freedoms of January 6, 1978, personal information relating to buyers may be subject to automated processing.

Computer World Pro may transmit the customer's postal delivery address to an external partner for the sole purpose of providing the equipment desired by the customer during the purchase.

Computer World Pro may transmit non-nominative information from the client to an external partner for the purpose of producing statistics. No personal data (name, address, email, home address, etc.) will be transmitted in this case.

Under no circumstances will the customer's data and contact details be transmitted for commercial prospecting purposes via telephone or email.

Under no circumstances will customer data be resold to third parties.

Users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978.

Archiving - Proof

Computer World Pro will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized records of Computer World Pro will be considered by the parties as proof of communications, orders, payments, and transactions between the parties.

Refund

The customer is satisfied or refunded and the products are guaranteed for 1 year. The refund will be issued to your original payment method within 48 hours of receiving the package. You can return the products within 365 days.

Return

Before reshipping the product, you will need to send a request to return the product from your customer area or from the contact section of the website. Then you can send the products to the address indicated in the email for an exchange or refund.

• Return costs are covered by the buyer.
• Return period: 365 days from the delivery date.
• Return method: by post.
• Condition of the item: new or used.
• Restocking Fee: No Fee.

Legal Contact Details of the Company

Computer World Pro Limited
Unit B, 3F Kai Wan House,
146 Tung Choi Street,
Mongkok, Kowloon,
Hong Kong

Email: [email protected]
Telephone: +1 3479835067
Telephone: +33 977197645

Cr-nr: 3063172
Brc-nr: 73138266-000